Do you feel there are opportunities for you to be promoted and/or advance in your career at the customer service center where you are currently working?
Characteristic
Share of respondents
Gen X / Boomer
37%
Older Millennials
47%
Younger Millennials
45%
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This statistic shows the customer service agents opinion about opportunities for them to be promoted and/or advance in their career at the customer service center where they are currently working as of March 2017, by generation. During the survey, 45 percent of younger Millennial respondents stated that they think there are opportunities for career advancement in their current job as a customer service representative.
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Aspect. (August 17, 2017). Do you feel there are opportunities for you to be promoted and/or advance in your career at the customer service center where you are currently working? [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 30, 2026, from /statistics/816159/customer-service-agents-opinion-about-job-advancement-by-generation-us/
Aspect. "Do you feel there are opportunities for you to be promoted and/or advance in your career at the customer service center where you are currently working?." Chart. August 17, 2017. ÌÇÐÄÆƽâ°æ. Accessed July 30, 2026. /statistics/816159/customer-service-agents-opinion-about-job-advancement-by-generation-us/
Aspect. (2017). Do you feel there are opportunities for you to be promoted and/or advance in your career at the customer service center where you are currently working?. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 30, 2026. /statistics/816159/customer-service-agents-opinion-about-job-advancement-by-generation-us/
Aspect. "Do You Feel There Are Opportunities for You to Be Promoted And/or Advance in Your Career at The Customer Service Center Where You Are Currently Working?." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 17 Aug 2017, /statistics/816159/customer-service-agents-opinion-about-job-advancement-by-generation-us/
Aspect, Do you feel there are opportunities for you to be promoted and/or advance in your career at the customer service center where you are currently working? ÌÇÐÄÆƽâ°æ, /statistics/816159/customer-service-agents-opinion-about-job-advancement-by-generation-us/ (last visited July 30, 2026)
Do you feel there are opportunities for you to be promoted and/or advance in your career at the customer service center where you are currently working? [Graph], Aspect, August 17, 2017. [Online]. Available: /statistics/816159/customer-service-agents-opinion-about-job-advancement-by-generation-us/
