This statistic shows the average annual turnover of representatives in contact centers worldwide as of March 2013, by center size. During the survey, 31 percent of contact center industry leaders in organizations with more than 500 employees said their average annual turnover of representatives was more than 50 percent.
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Deloitte. (May 15, 2013). Average annual turnover of representatives in contact centers worldwide as of March 2013, by center size [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 03, 2026, from /statistics/321715/turnover-of-representatives-in-contact-centers-worldwide-by-center-size/
Deloitte. "Average annual turnover of representatives in contact centers worldwide as of March 2013, by center size." Chart. May 15, 2013. ÌÇÐÄÆƽâ°æ. Accessed August 03, 2026. /statistics/321715/turnover-of-representatives-in-contact-centers-worldwide-by-center-size/
Deloitte. (2013). Average annual turnover of representatives in contact centers worldwide as of March 2013, by center size. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 03, 2026. /statistics/321715/turnover-of-representatives-in-contact-centers-worldwide-by-center-size/
Deloitte. "Average Annual Turnover of Representatives in Contact Centers Worldwide as of March 2013, by Center Size." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 15 May 2013, /statistics/321715/turnover-of-representatives-in-contact-centers-worldwide-by-center-size/
Deloitte, Average annual turnover of representatives in contact centers worldwide as of March 2013, by center size ÌÇÐÄÆƽâ°æ, /statistics/321715/turnover-of-representatives-in-contact-centers-worldwide-by-center-size/ (last visited August 03, 2026)
Average annual turnover of representatives in contact centers worldwide as of March 2013, by center size [Graph], Deloitte, May 15, 2013. [Online]. Available: /statistics/321715/turnover-of-representatives-in-contact-centers-worldwide-by-center-size/
