This statistic depicts the communication channels preferred by customers to contact customer service in 2018, broken down by country. In that year, ** respondents in the United Kingdom stated that they prefer to contact customer service by email.
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Microsoft. (March 14, 2019). Communication channels preferred to contact customer service in 2018, by country [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 24, 2026, from /statistics/809772/customer-service-communication-channel-used-by-country/
Microsoft. "Communication channels preferred to contact customer service in 2018, by country." Chart. March 14, 2019. ÌÇÐÄÆƽâ°æ. Accessed July 24, 2026. /statistics/809772/customer-service-communication-channel-used-by-country/
Microsoft. (2019). Communication channels preferred to contact customer service in 2018, by country. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 24, 2026. /statistics/809772/customer-service-communication-channel-used-by-country/
Microsoft. "Communication Channels Preferred to Contact Customer Service in 2018, by Country." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 14 Mar 2019, /statistics/809772/customer-service-communication-channel-used-by-country/
Microsoft, Communication channels preferred to contact customer service in 2018, by country ÌÇÐÄÆƽâ°æ, /statistics/809772/customer-service-communication-channel-used-by-country/ (last visited July 24, 2026)
Communication channels preferred to contact customer service in 2018, by country [Graph], Microsoft, March 14, 2019. [Online]. Available: /statistics/809772/customer-service-communication-channel-used-by-country/
