This statistic shows the Services provided by contact centers worldwide as of March 2013. During the survey, 30 percent of contact center industry leaders said that their organization's contact center offered inbound sales services.
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Deloitte. (May 15, 2013). What services do your organization's contact centers provide? [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 23, 2026, from /statistics/321702/services-provided-by-contact-centers-worldwide/
Deloitte. "What services do your organization's contact centers provide?." Chart. May 15, 2013. ÌÇÐÄÆƽâ°æ. Accessed July 23, 2026. /statistics/321702/services-provided-by-contact-centers-worldwide/
Deloitte. (2013). What services do your organization's contact centers provide?. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 23, 2026. /statistics/321702/services-provided-by-contact-centers-worldwide/
Deloitte. "What Services Do Your Organization's Contact Centers Provide?." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 15 May 2013, /statistics/321702/services-provided-by-contact-centers-worldwide/
Deloitte, What services do your organization's contact centers provide? ÌÇÐÄÆƽâ°æ, /statistics/321702/services-provided-by-contact-centers-worldwide/ (last visited July 23, 2026)
What services do your organization's contact centers provide? [Graph], Deloitte, May 15, 2013. [Online]. Available: /statistics/321702/services-provided-by-contact-centers-worldwide/
