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Global customer satisfaction rate with live chat usage in 2019, by industry

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Source

Release date

January 2020

Region

Worldwide

Survey time period

2019

Special properties

over 56 million chat conversations from companies all over the world and representing 14 industries which use live chat for customer service or online sales.

Citation formats

Live chat: customer satisfaction rate worldwide by industry 2019

Published by Jenny Yang, Jan 16, 2020
This statistic shows the global customer satisfaction rate with live chat usage in 2019, by industry. In that year, the customer satisfaction rate with live chat usage in the real estate industry stood at percent.
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Topics

Call center services industry in the U.S.Mobile communicationsMobile communications in the United States
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
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Starter Account

For single users
$199 USD
per month, billed annually 1
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  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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