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Distribution of the contact center market in Latin America and the Caribbean in 2019, by country

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Sources

Release date

November 2019

Region

Latin America and the Caribbean

Survey time period

November 2019

Special properties

Estimates

Supplementary notes

* Includes: Guatemala, El Salvador, Jamaica, Costa Rica, Dominican Republic, Nicaragua, Honduras, and Panama.

Citation formats

Latin America & Caribbean: contact center market 2019, by country

Published by Jenny Yang, Mar 22, 2021
In 2019, Brazil was estimated to account for over ** percent of the contact center market in Latin America and the Caribbean. Mexico was the second country in the region, with a ** percent share, closely followed by Colombia, with ** percent. Meanwhile, countries in Central America and the Caribbean altogether held a ** percent participation share.
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