Industry refers to financial institutions, comprising fintechs and traditional financial institutions (banks, insurers, asset managers, payments firms, and other established financial services firms).
Regulator refers to financial regulators, supervisory authorities, and central banks with mandates spanning prudential regulation, securities oversight, payments supervision, consumer protection, and financial stability.Â
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AI adoption maturity in financial services worldwide 2026, by firm type
As of early 2026, financial institutions were more advanced in their AI adoption maturity than regulators. Among industry respondents overall, ** percent were in the piloting stage, while ** percent had reached scaling and ** percent were at the transforming stage. That means that ** percent had moved beyond piloting. Breaking this down further, fintechs were the most advanced: ** percent had reached scaling and ** percent transforming, compared with ** percent and six percent respectively among traditional financial institutions. Regulators presented a markedly different picture: while a similar share were piloting (** percent), far fewer had progressed to scaling (** percent) or transforming (two percent), and a larger proportion remained at the exploring stage (** percent versus ** percent among industry). Agentic AI adoption, however, was at a much earlier stage across both groups: ** percent of fintechs and ** percent of traditional financial institutions had reached active adoption (defined as piloting or above), while the equivalent figure for regulators stood below ** percent.
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Cambridge Judge Business School. (April 28, 2026). Artificial intelligence (AI) adoption maturity in fintechs, traditional financial institutions, and regulators worldwide in 2026, by firm type [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 24, 2026, from /statistics/1661139/ai-adoption-financial-services-industry-vs-regulators/
Cambridge Judge Business School. "Artificial intelligence (AI) adoption maturity in fintechs, traditional financial institutions, and regulators worldwide in 2026, by firm type ." Chart. April 28, 2026. ÌÇÐÄÆÆ½â°æ. Accessed July 24, 2026. /statistics/1661139/ai-adoption-financial-services-industry-vs-regulators/
Cambridge Judge Business School. (2026). Artificial intelligence (AI) adoption maturity in fintechs, traditional financial institutions, and regulators worldwide in 2026, by firm type . ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 24, 2026. /statistics/1661139/ai-adoption-financial-services-industry-vs-regulators/
Cambridge Judge Business School. "Artificial Intelligence (Ai) Adoption Maturity in Fintechs, Traditional Financial Institutions, and Regulators Worldwide in 2026, by Firm Type ." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 28 Apr 2026, /statistics/1661139/ai-adoption-financial-services-industry-vs-regulators/
Cambridge Judge Business School, Artificial intelligence (AI) adoption maturity in fintechs, traditional financial institutions, and regulators worldwide in 2026, by firm type ÌÇÐÄÆÆ½â°æ, /statistics/1661139/ai-adoption-financial-services-industry-vs-regulators/ (last visited July 24, 2026)
Artificial intelligence (AI) adoption maturity in fintechs, traditional financial institutions, and regulators worldwide in 2026, by firm type [Graph], Cambridge Judge Business School, April 28, 2026. [Online]. Available: /statistics/1661139/ai-adoption-financial-services-industry-vs-regulators/