Overall survey sample comprised 203 fintechs, 149 traditional financial institutions, and 130 regulators.
Regulators refers to financial regulators, supervisory authorities, and central banks with mandates spanning prudential regulation, securities oversight, payments supervision, consumer protection, and financial stability. Traditional financial institutions refers to firms operating across banking, insurance, payments, capital markets, digital assets, and other financial services sectors
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Agentic AI adoption in financial services worldwide 2026, by maturity and grouping
Breaking down agentic AI adoption maturity in financial services institutions across different dimensions revealed consistent patterns as of early 2026. Fintechs led traditional financial institutions both in full deployment (** percent versus ** percent) and in piloting (** percent versus ** percent), confirming their position as earlier movers. Institutions in emerging markets and developing economies showed slightly higher overall adoption than those in advanced economies (** percent versus ** percent), a gap likely reflecting the higher share of fintechs among EMDE respondents. Organisation size proved a clearer differentiator, with larger firms reporting higher adoption rates (** percent) than smaller ones (** percent). The most pronounced gap appeared along the AI maturity dimension: AI-mature institutions reported ** percent at the scaling or transforming stages, compared with just ** percent among less mature firms, suggesting that agentic AI tends to be a secondary stage of implementation built on pre-existing infrastructure rather than an entry-level technology.
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Cambridge Judge Business School. (April 28, 2026). Adoption of agentic artificial intelligence (AI) in financial services worldwide in 2026, by maturity and grouping [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 30, 2026, from /statistics/1661093/agentic-ai-adoption-finance-worldwide-by-maturity/
Cambridge Judge Business School. "Adoption of agentic artificial intelligence (AI) in financial services worldwide in 2026, by maturity and grouping." Chart. April 28, 2026. ÌÇÐÄÆÆ½â°æ. Accessed July 30, 2026. /statistics/1661093/agentic-ai-adoption-finance-worldwide-by-maturity/
Cambridge Judge Business School. (2026). Adoption of agentic artificial intelligence (AI) in financial services worldwide in 2026, by maturity and grouping. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 30, 2026. /statistics/1661093/agentic-ai-adoption-finance-worldwide-by-maturity/
Cambridge Judge Business School. "Adoption of Agentic Artificial Intelligence (Ai) in Financial Services Worldwide in 2026, by Maturity and Grouping." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 28 Apr 2026, /statistics/1661093/agentic-ai-adoption-finance-worldwide-by-maturity/
Cambridge Judge Business School, Adoption of agentic artificial intelligence (AI) in financial services worldwide in 2026, by maturity and grouping ÌÇÐÄÆÆ½â°æ, /statistics/1661093/agentic-ai-adoption-finance-worldwide-by-maturity/ (last visited July 30, 2026)
Adoption of agentic artificial intelligence (AI) in financial services worldwide in 2026, by maturity and grouping [Graph], Cambridge Judge Business School, April 28, 2026. [Online]. Available: /statistics/1661093/agentic-ai-adoption-finance-worldwide-by-maturity/