Key insights
- Region with most active online banking users worldwide
- Far East & China

Detailed statistics
Online banking users worldwide in 2020 with forecasts to 2024, by region

Detailed statistics
Number of fintechs in the U.S. 2008-2025
- U.S. bank with most active mobile banking customers
- JPMorgan Chase

Detailed statistics
Mobile banking customers of four largest banks in the U.S. 2024
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Current statistics on this topic
Recommended statistics
Overview
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- Online banking penetration in the U.S. 2019-2024, with forecast to 2030
- Households using mobile banking as primary method to access account in the U.S. 2023
- Main technology trends in the U.S. banking industry 2024-2026
- Number of fintechs in the U.S. 2008-2025
- Value of deposits at digital banks in the United States 2017-2030
- Net interest income of digital banks in the United States 2017-2030
- Number of customers at selected digital banks in the U.S. 2024
Overview
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Online banking penetration in the U.S. 2019-2024, with forecast to 2030

Online banking penetration in the U.S. 2019-2024, with forecast to 2030
Penetration rate of online banking in the United States from 2019 to 2024, with a forecast until 2030
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Households using mobile banking as primary method to access account in the U.S. 2023

Households using mobile banking as primary method to access account in the U.S. 2023
Share of banked households using mobile banking as primary method to access bank account in the United States from 2015 to 2023
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Main technology trends in the U.S. banking industry 2024-2026

Main technology trends in the U.S. banking industry 2024-2026
Most impactful technology trends for banks in the United States from 2024 to 2026
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Number of fintechs in the U.S. 2008-2025

Number of fintechs in the U.S. 2008-2025
Total number of fintechs and number of new fintechs founded in the United States from 2008 to 2025
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Value of deposits at digital banks in the United States 2017-2030

Value of deposits at digital banks in the United States 2017-2030
Value of deposits at digital banks in the United States from 2017 to 2030 (in billion U.S. dollars)
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Net interest income of digital banks in the United States 2017-2030

Net interest income of digital banks in the United States 2017-2030
Net interest income of digital banks in the United States from 2017 to 2030 (in billion U.S. dollars)
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Number of customers at selected digital banks in the U.S. 2024

Number of customers at selected digital banks in the U.S. 2024
Number of users at selected digital challenger banks in the United States in 2024 (in millions)
User demographics
9
- Use of mobile banking as primary method to access account in the U.S. 2023, by age
- Mobile banking as primary method to access account in the U.S. 2013-2023, by age
- Use of mobile banking as primary method to access account in the U.S. 2023, by race
- Mobile banking as primary method to access account in the U.S. 2019-2023, by race
- Use of mobile banking as primary method to access account in the U.S. 2023, by income
- Mobile banking as primary method to access account in the U.S. 2019-2023, by income
- Use of mobile banking as primary method to access account in U.S. 2023, by education
- Mobile banking as primary method to access account in U.S. 2019-2023, by education
- Use of mobile banking as primary method to access account in U.S. 2023, by location
User demographics
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Use of mobile banking as primary method to access account in the U.S. 2023, by age

Use of mobile banking as primary method to access account in the U.S. 2023, by age
Share of banked households using mobile banking as primary method to access bank account in the United States 2023, by age group
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Mobile banking as primary method to access account in the U.S. 2013-2023, by age

Mobile banking as primary method to access account in the U.S. 2013-2023, by age
Share of banked households using mobile banking as primary method to access bank account in the United States from 2013 to 2023, by age group
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Use of mobile banking as primary method to access account in the U.S. 2023, by race

Use of mobile banking as primary method to access account in the U.S. 2023, by race
Share of banked households using mobile banking as primary method to access bank account in the United States in 2023, by ethnicity
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Mobile banking as primary method to access account in the U.S. 2019-2023, by race

Mobile banking as primary method to access account in the U.S. 2019-2023, by race
Share of banked households using mobile banking as primary method to access bank account in the United States from 2019 to 2023, by ethnicity
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Use of mobile banking as primary method to access account in the U.S. 2023, by income

Use of mobile banking as primary method to access account in the U.S. 2023, by income
Share of banked households using mobile banking as primary method to access bank account in the United States 2023, by family income
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Mobile banking as primary method to access account in the U.S. 2019-2023, by income

Mobile banking as primary method to access account in the U.S. 2019-2023, by income
Share of banked households using mobile banking as primary method to access bank account in the United States from 2019 to 2023, by family income
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Use of mobile banking as primary method to access account in U.S. 2023, by education

Use of mobile banking as primary method to access account in U.S. 2023, by education
Share of banked households using mobile banking as primary method to access bank account in the United States in 2023, by education level
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Mobile banking as primary method to access account in U.S. 2019-2023, by education

Mobile banking as primary method to access account in U.S. 2019-2023, by education
Share of banked households using mobile banking as primary method to access bank account in the United States from 2019 to 2023, by education level
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Use of mobile banking as primary method to access account in U.S. 2023, by location

Use of mobile banking as primary method to access account in U.S. 2023, by location
Share of banked households using mobile banking as primary method to access bank account in the United States 2023, by location
Mobile banking at the largest banks
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Mobile banking customers of four largest banks in the U.S. 2024

Mobile banking customers of four largest banks in the U.S. 2024
Number of active mobile banking customers of the four largest banks in the United States in 2024 (in millions)
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JPMorgan Chase mobile banking users 2013-2024

JPMorgan Chase mobile banking users 2013-2024
Number of mobile banking customers of JPMorgan Chase from 2013 to 2024 (in millions)
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Bank of America mobile banking users of 2013-2024

Bank of America mobile banking users of 2013-2024
Number of mobile banking customers of Bank of America from 2013 to 2024 (in millions)
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Wells Fargo mobile banking customers 2013-2024

Wells Fargo mobile banking customers 2013-2024
Number of mobile banking customers of Wells Fargo from 2013 to 2024 (in millions)
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Citigroup mobile banking users 2017-2024

Citigroup mobile banking users 2017-2024
Number of mobile banking customers of Citigroup from 2017 to 2024 (in millions)
Banking apps
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Quarterly mobile banking app downloads in the U.S. 2018-2024

Quarterly mobile banking app downloads in the U.S. 2018-2024
Number of mobile banking app downloads in the United States from 1st quarter 2018 to 4th quarter 2024 (in millions)
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Leading banking apps in the U.S. 2024, by MAU

Leading banking apps in the U.S. 2024, by MAU
Leading banking apps in the United States in 2024, by monthly active users
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Most downloaded mobile banking apps U.S. Q1 2026

Most downloaded mobile banking apps U.S. Q1 2026
Leading mobile banking apps in the United States as of 1st quarter 2026, by downloads (in millions)
Mobile payments
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Mobile payments usage by situation in the U.S. 2025

Mobile payments usage by situation in the U.S. 2025
Mobile payments usage by situation in the U.S. in 2025
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Biggest contactless payment brands in the U.S. 2025

Biggest contactless payment brands in the U.S. 2025
Biggest contactless payment brands in the U.S. as of December 2025
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Mobile payment market size in 4 countries in the Americas in 2020, with 2025 forecast

Mobile payment market size in 4 countries in the Americas in 2020, with 2025 forecast
Transaction volume of mobile payments in selected countries in North America and Latin America in 2020 with a forecast for 2025 (in million U.S. dollars)
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Number of contactless mobile payment users in U.S. 2022, with a 2027 forecast

Number of contactless mobile payment users in U.S. 2022, with a 2027 forecast
Estimates on the number of users of contactless/tap to pay mobile payments in the United States in 2022, with a forecast for 2027 (in billions)
Consumer attitude
4
Consumer attitude
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Main reasons to deposit paychecks into neobanks in Europe and North America 2024

Main reasons to deposit paychecks into neobanks in Europe and North America 2024
Primary reasons to deposit paychecks into a neobank in selected countries in Europe and North America in 2024
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Neobanking and neobrokerage popularity in the U.S. 2025, by brand

Neobanking and neobrokerage popularity in the U.S. 2025, by brand
Neobanking and neobrokerage awareness, popularity, and usage in the United States in 2025, by brand
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Most in-demand mobile banking features in the U.S. 2024

Most in-demand mobile banking features in the U.S. 2024
Most important features of mobile banking for users in the United States as of September 2024
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Executives who see challenger banks as threat for traditional banking U.S. 2020-2026

Executives who see challenger banks as threat for traditional banking U.S. 2020-2026
Share of bank and credit union executives who see challenger banks as a significant threat in the coming decades in the United States from 2020 to 2026
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