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Workforce preparedness for artificial intelligence (AI) in fintechs and traditional financial institutions worldwide in 2026

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Sources

Release date

April 2026

Region

Worldwide

Survey time period

October 2025 to January 2026

Number of respondents

234 respondents

Supplementary notes

Overall survey sample comprised 149 fintechs and 85 traditional financial institutions.

Traditional financial institutions refer to banks, insurers, asset managers, payments firms, and other established financial services firms.

Figures are based on self-reported workforce preparedness across six binary variables, but the variables are not detailed by the source.

Citation formats

Workforce AI preparedness in financial services worldwide 2026, by firm type

Published by ÌÇÐÄÆƽâ°æ Research Department, May 8, 2026

As of early 2026, fintechs reported stronger workforce preparedness for AI than traditional financial institutions. Among fintechs, ** percent considered their workforce highly prepared and ** percent moderately prepared, leaving ** percent at limited or no preparedness. Traditional financial institutions lagged: only **** percent rated their workforce as highly prepared and ** percent as moderately prepared, while the remaining ** percent reported limited preparedness or none.

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Fintech in EuropeLargest banks in the UKOpen bankingBanking in EuropeFintech in India
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