The source adds the following information: Estimates were derived by analyzing work tasks and their potential exposure to generative AI through both human assessment and machine-based evaluation.
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Share of working hours impacted by genAI in financial services worldwide 2024
In 2024, generative AI had significant potential to transform working hours in the financial services sector through automation and augmentation. The capital markets sector showed the highest potential impact, with an estimated ** percent of working hours affected by generative AI - ** percent through augmentation and ** percent through automation. The banking sector followed closely, with ** percent of working hours identified as potentially impacted. Among all financial services segments, the insurance sector showed the lowest proportion of working hours that could be affected by generative AI.
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Accenture. (January 17, 2024). Estimated share of working hours impacted by generative artificial intelligence (AI) in financial services worldwide in 2024, by sector [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 21, 2026, from /statistics/1558899/working-hours-impacted-generative-ai-finance/
Accenture. "Estimated share of working hours impacted by generative artificial intelligence (AI) in financial services worldwide in 2024, by sector." Chart. January 17, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 21, 2026. /statistics/1558899/working-hours-impacted-generative-ai-finance/
Accenture. (2024). Estimated share of working hours impacted by generative artificial intelligence (AI) in financial services worldwide in 2024, by sector. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 21, 2026. /statistics/1558899/working-hours-impacted-generative-ai-finance/
Accenture. "Estimated Share of Working Hours Impacted by Generative Artificial Intelligence (Ai) in Financial Services Worldwide in 2024, by Sector." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 17 Jan 2024, /statistics/1558899/working-hours-impacted-generative-ai-finance/
Accenture, Estimated share of working hours impacted by generative artificial intelligence (AI) in financial services worldwide in 2024, by sector ÌÇÐÄÆƽâ°æ, /statistics/1558899/working-hours-impacted-generative-ai-finance/ (last visited July 21, 2026)
Estimated share of working hours impacted by generative artificial intelligence (AI) in financial services worldwide in 2024, by sector [Graph], Accenture, January 17, 2024. [Online]. Available: /statistics/1558899/working-hours-impacted-generative-ai-finance/
