| Characteristic | (Very) high | Sometimes | Not (much) | Don't know |
|---|---|---|---|---|
| - | - | - | - | - |
| - | - | - | - | - |
| - | - | - | - | - |
| - | - | - | - | - |
| - | - | - | - | - |
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Source
Sources
Release date
November 2024
More information
Region
Netherlands
Survey time period
June and July 2024
Number of respondents
506 respondents
Age group
18 years and older
Method of interview
Online survey
Supplementary notes
* Examples for customer contact support included conversational analytics in a contact center and chatbots. An example given for marketing analytics included utilizing generative AI models.
Percentage points missing/exceeding 100 percent are probably due to rounding.
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