According to a worldwide study conducted by in April 2023, around ** to ** percent of all interviewed users familiar with generative artificial intelligence tools have used chatbots. Meanwhile, between * and * percent of all interviewees used generative AI search tools like ChatGPT and Gemini, with Gen X users being the most keen on using it.
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Capgemini. (June 19, 2023). Share of consumers worldwide using the most common types of generative artificial intelligence (AI) tools in April 2023, by age group [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 15, 2026, from /statistics/1478452/most-common-types-generative-ai-tools-usage-consumers-worldwide-age-type/
Capgemini. "Share of consumers worldwide using the most common types of generative artificial intelligence (AI) tools in April 2023, by age group." Chart. June 19, 2023. ÌÇÐÄÆƽâ°æ. Accessed July 15, 2026. /statistics/1478452/most-common-types-generative-ai-tools-usage-consumers-worldwide-age-type/
Capgemini. (2023). Share of consumers worldwide using the most common types of generative artificial intelligence (AI) tools in April 2023, by age group. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 15, 2026. /statistics/1478452/most-common-types-generative-ai-tools-usage-consumers-worldwide-age-type/
Capgemini. "Share of Consumers Worldwide Using The Most Common Types of Generative Artificial Intelligence (Ai) Tools in April 2023, by Age Group." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 19 Jun 2023, /statistics/1478452/most-common-types-generative-ai-tools-usage-consumers-worldwide-age-type/
Capgemini, Share of consumers worldwide using the most common types of generative artificial intelligence (AI) tools in April 2023, by age group ÌÇÐÄÆƽâ°æ, /statistics/1478452/most-common-types-generative-ai-tools-usage-consumers-worldwide-age-type/ (last visited July 15, 2026)
Share of consumers worldwide using the most common types of generative artificial intelligence (AI) tools in April 2023, by age group [Graph], Capgemini, June 19, 2023. [Online]. Available: /statistics/1478452/most-common-types-generative-ai-tools-usage-consumers-worldwide-age-type/
