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Artificial intelligence (AI) capabilities embedded in at least one function or business unit in financial services worldwide in 2023

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Sources

In cooperation with
Release date

May 2024

Region

Worldwide

Survey time period

2023

Supplementary notes

The total number of respondents in the survey was 1,684, but the number of respondents for the financial services sector was not disclosed. 

Citation formats

AI capabilities embedded in at least one function in financial services 2023

Published by
Petroc Taylor,
Apr 22, 2025

Robotic process automation had the highest rate of embedding within the financial services industry in 2023, with a rate of ** percent. It was followed by virtual agents, with a rate of ** ±è±ð°ù³¦±ð²Ô³Ù.Ìý

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Statistics on " Artificial intelligence (AI) in finance "

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Other statistics that may interest you Artificial intelligence (AI) in finance

Overview

5

Investment and spending

8

Impact

8

Use cases

8

Attitudes and challenges

6

Adoption

6

AI in fintech

5

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Topics

Artificial intelligence (AI) in financeInvestment bankingLargest banks in the UKEuropean Central BankMobile banking in the U.S.
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