The source adds the following information: The research assessed over 17 million companies globally, with detailed analysis of 7,000 companies employing 72 million people to evaluate the realistic value at stake from fully deploying and adopting generative AI. The precise survey period is not identified.Â
Citation formats
Potential value of GenAI in banking worldwide 2025, by business segment
In 2025, the back office represented the largest share of generative AI’s estimated value in the global banking sector, totaling nearly ** billion U.S. dollars. This comprised **** billion in finance, **** billion in IT, five billion in services and data analytics, and *** billion in HR. In the front office, sales accounted for an additional *** billion U.S. dollars in potential value.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
KPMG. (February 17, 2025). Potential value of generative AI (GenAI) in the banking sector worldwide in 2025, by business segment (in billion U.S. dollars) [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 20, 2026, from /statistics/1559711/gen-ai-value-banking-business-segment/
KPMG. "Potential value of generative AI (GenAI) in the banking sector worldwide in 2025, by business segment (in billion U.S. dollars)." Chart. February 17, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 20, 2026. /statistics/1559711/gen-ai-value-banking-business-segment/
KPMG. (2025). Potential value of generative AI (GenAI) in the banking sector worldwide in 2025, by business segment (in billion U.S. dollars). ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 20, 2026. /statistics/1559711/gen-ai-value-banking-business-segment/
KPMG. "Potential Value of Generative Ai (Genai) in The Banking Sector Worldwide in 2025, by Business Segment (in Billion U.S. Dollars)." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 17 Feb 2025, /statistics/1559711/gen-ai-value-banking-business-segment/
KPMG, Potential value of generative AI (GenAI) in the banking sector worldwide in 2025, by business segment (in billion U.S. dollars) ÌÇÐÄÆƽâ°æ, /statistics/1559711/gen-ai-value-banking-business-segment/ (last visited July 20, 2026)
Potential value of generative AI (GenAI) in the banking sector worldwide in 2025, by business segment (in billion U.S. dollars) [Graph], KPMG, February 17, 2025. [Online]. Available: /statistics/1559711/gen-ai-value-banking-business-segment/
