| Characteristic | New technologies (e.g., generative AI, blockchain, quantum computing, cloud computing, VR/AR, APIs, IoT, biometrics etc.) | Changing customer behavior and demands for new banking products and services | Regulation on digital and cloud technology | Changing competitive environment | Changing geopolitical, macroeconomic, or public health environment |
|---|---|---|---|---|---|
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
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Source
Sources
Release date
October 2023
More information
Region
Worldwide
Survey time period
2019 to 2023
Number of respondents
300 respondents
Age group
18 years and older
Special properties
Executives in retail, commercial, and private banking
Method of interview
Questionnaire
Supplementary notes
The question was phrased by the source as follows: "Which trends do you believe will have the biggest impact in the next five years?"
The source did not provide figures for 2022.
Citation formats
