Unfamiliarity with live commerce was the leading reason for not shopping via live commerce in Japan, as revealed in a survey conducted by in May 2024. Around ** percent of respondents stated that they did not participate in live shopping events because they did not understand how the e-commerce subset worked.
Although popular streaming platforms like YouTube and Showroom have integrated shopping functions on their websites, live commerce participation remained low.
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Rakuten Insight. (September 3, 2024). Reasons for not shopping via live commerce in Japan as of May 2024 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 25, 2026, from /statistics/1493372/japan-reason-against-live-commerce-shopping/
Rakuten Insight. "Reasons for not shopping via live commerce in Japan as of May 2024." Chart. September 3, 2024. ÌÇÐÄÆÆ½â°æ. Accessed July 25, 2026. /statistics/1493372/japan-reason-against-live-commerce-shopping/
Rakuten Insight. (2024). Reasons for not shopping via live commerce in Japan as of May 2024. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 25, 2026. /statistics/1493372/japan-reason-against-live-commerce-shopping/
Rakuten Insight. "Reasons for Not Shopping via Live Commerce in Japan as of May 2024." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 3 Sep 2024, /statistics/1493372/japan-reason-against-live-commerce-shopping/
Rakuten Insight, Reasons for not shopping via live commerce in Japan as of May 2024 ÌÇÐÄÆÆ½â°æ, /statistics/1493372/japan-reason-against-live-commerce-shopping/ (last visited July 25, 2026)
Reasons for not shopping via live commerce in Japan as of May 2024 [Graph], Rakuten Insight, September 3, 2024. [Online]. Available: /statistics/1493372/japan-reason-against-live-commerce-shopping/