AI assistance was wanted for personalized promotions or deals by **** percent of consumers, according to a survey in 2024. The ability to customize a product or design a new one was preferred by **** percent of Gen Z consumers, and **** percent of Zillennials.
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PYMNTS. (August 31, 2024). Share of consumers wanting selected AI-assisted purchase experiences worldwide in 2024, by generation [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 23, 2026, from /statistics/1607436/ai-assisted-shopping-features-wanted-by-generation/
PYMNTS. "Share of consumers wanting selected AI-assisted purchase experiences worldwide in 2024, by generation." Chart. August 31, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 23, 2026. /statistics/1607436/ai-assisted-shopping-features-wanted-by-generation/
PYMNTS. (2024). Share of consumers wanting selected AI-assisted purchase experiences worldwide in 2024, by generation. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 23, 2026. /statistics/1607436/ai-assisted-shopping-features-wanted-by-generation/
PYMNTS. "Share of Consumers Wanting Selected Ai-assisted Purchase Experiences Worldwide in 2024, by Generation." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 31 Aug 2024, /statistics/1607436/ai-assisted-shopping-features-wanted-by-generation/
PYMNTS, Share of consumers wanting selected AI-assisted purchase experiences worldwide in 2024, by generation ÌÇÐÄÆƽâ°æ, /statistics/1607436/ai-assisted-shopping-features-wanted-by-generation/ (last visited July 23, 2026)
Share of consumers wanting selected AI-assisted purchase experiences worldwide in 2024, by generation [Graph], PYMNTS, August 31, 2024. [Online]. Available: /statistics/1607436/ai-assisted-shopping-features-wanted-by-generation/
