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Staff member accountable for customer experience in call centers worldwide 2015

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Source

Release date

July 2015

Region

Worldwide

Survey time period

June 2015

Number of respondents

circa 300

Special properties

contact center industry leaders

Supplementary notes

The source does not specify a type of survey.

Citation formats

Staff member accountable for customer experience in call centers worldwide 2015

Published by ÌÇÐÄÆƽâ°æ Research Department, Oct 28, 2016
This statistic shows the distribution of contact center industry leaders by the staff member who is responsible for customer experience in their contact centers. During the survey, ** percent of respondents held the CXO accountable for the customer experience delivered through the contact center(s).
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Topics

Call center services industry in the U.S.Mobile communicationsMobile communications in the United States
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$0 USD
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Access limited to Free Statistics. Premium Statistics are not included.
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per month, billed annually 1
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