Original question: "How likely are you to recommend these organizations to your friends and family?"
Figures represent the share of respondents that interacted with organizations in the respective industries in the past 90 days and stated that they were "somewhat" or "extremely likely" to recommend the organization.
Citation formats
Most recommended industries among consumers in Japan Q3 2024
Over ** percent of consumers in Japan would recommend the businesses in the airline industry that they interacted with recently, according to a survey conducted in the third quarter of 2024. Department stores followed in second place, with ** percent of respondents being satisfied with the recent customer experience to the point of recommending it to friends and family.
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Qualtrics. (October 15, 2024). Most recommended industries among consumers based on recent customer experience in Japan as of the 3rd quarter 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 26, 2026, from /statistics/1385409/japan-most-recommended-industry-recent-consumer-experience/
Qualtrics. "Most recommended industries among consumers based on recent customer experience in Japan as of the 3rd quarter 2024." Chart. October 15, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 26, 2026. /statistics/1385409/japan-most-recommended-industry-recent-consumer-experience/
Qualtrics. (2024). Most recommended industries among consumers based on recent customer experience in Japan as of the 3rd quarter 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 26, 2026. /statistics/1385409/japan-most-recommended-industry-recent-consumer-experience/
Qualtrics. "Most Recommended Industries among Consumers Based on Recent Customer Experience in Japan as of The 3rd Quarter 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 15 Oct 2024, /statistics/1385409/japan-most-recommended-industry-recent-consumer-experience/
Qualtrics, Most recommended industries among consumers based on recent customer experience in Japan as of the 3rd quarter 2024 ÌÇÐÄÆƽâ°æ, /statistics/1385409/japan-most-recommended-industry-recent-consumer-experience/ (last visited July 26, 2026)
Most recommended industries among consumers based on recent customer experience in Japan as of the 3rd quarter 2024 [Graph], Qualtrics, October 15, 2024. [Online]. Available: /statistics/1385409/japan-most-recommended-industry-recent-consumer-experience/
