Japanese consumers were more likely to consider the customer to be in the wrong in cases of customer harassment. In a survey conducted in September 2024 in Japan, only around ** percent of respondents felt that a store is at fault for customer harassment.
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Neo Marketing. (November 25, 2024). Consumer opinion on who is at fault for customer harassment in Japan as of September 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/1566064/japan-opinion-party-at-fault-for-customer-harassment/
Neo Marketing. "Consumer opinion on who is at fault for customer harassment in Japan as of September 2024." Chart. November 25, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/1566064/japan-opinion-party-at-fault-for-customer-harassment/
Neo Marketing. (2024). Consumer opinion on who is at fault for customer harassment in Japan as of September 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/1566064/japan-opinion-party-at-fault-for-customer-harassment/
Neo Marketing. "Consumer Opinion on Who Is at Fault for Customer Harassment in Japan as of September 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 25 Nov 2024, /statistics/1566064/japan-opinion-party-at-fault-for-customer-harassment/
Neo Marketing, Consumer opinion on who is at fault for customer harassment in Japan as of September 2024 ÌÇÐÄÆƽâ°æ, /statistics/1566064/japan-opinion-party-at-fault-for-customer-harassment/ (last visited July 31, 2026)
Consumer opinion on who is at fault for customer harassment in Japan as of September 2024 [Graph], Neo Marketing, November 25, 2024. [Online]. Available: /statistics/1566064/japan-opinion-party-at-fault-for-customer-harassment/
