The gap between expectations and reality for a product's function or quality was the leading trouble consumers encountered in the past year, according to a survey conducted in December 2024. Similarly, over ** percent were dissatisfied due to differences between the advertised and the actual product or service.
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CAA. (February 6, 2025). Most common troubles encountered by consumers in Japan as of December 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 22, 2026, from /statistics/1452269/japan-common-consumer-trouble/
CAA. "Most common troubles encountered by consumers in Japan as of December 2024." Chart. February 6, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 22, 2026. /statistics/1452269/japan-common-consumer-trouble/
CAA. (2025). Most common troubles encountered by consumers in Japan as of December 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 22, 2026. /statistics/1452269/japan-common-consumer-trouble/
CAA. "Most Common Troubles Encountered by Consumers in Japan as of December 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 6 Feb 2025, /statistics/1452269/japan-common-consumer-trouble/
CAA, Most common troubles encountered by consumers in Japan as of December 2024 ÌÇÐÄÆƽâ°æ, /statistics/1452269/japan-common-consumer-trouble/ (last visited July 22, 2026)
Most common troubles encountered by consumers in Japan as of December 2024 [Graph], CAA, February 6, 2025. [Online]. Available: /statistics/1452269/japan-common-consumer-trouble/
