The majority of Japanese consumers never committed customer harassment, according to a survey conducted in September 2024. Based on self-perception, *** percent of respondents admitted having harassed staff members by using intimidating language or behavior.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
Neo Marketing. (November 25, 2024). Share of consumers committing customer harassment in Japan as of September 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 22, 2026, from /statistics/1566062/japan-share-consumers-harassing-staff/
Neo Marketing. "Share of consumers committing customer harassment in Japan as of September 2024." Chart. November 25, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 22, 2026. /statistics/1566062/japan-share-consumers-harassing-staff/
Neo Marketing. (2024). Share of consumers committing customer harassment in Japan as of September 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 22, 2026. /statistics/1566062/japan-share-consumers-harassing-staff/
Neo Marketing. "Share of Consumers Committing Customer Harassment in Japan as of September 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 25 Nov 2024, /statistics/1566062/japan-share-consumers-harassing-staff/
Neo Marketing, Share of consumers committing customer harassment in Japan as of September 2024 ÌÇÐÄÆƽâ°æ, /statistics/1566062/japan-share-consumers-harassing-staff/ (last visited July 22, 2026)
Share of consumers committing customer harassment in Japan as of September 2024 [Graph], Neo Marketing, November 25, 2024. [Online]. Available: /statistics/1566062/japan-share-consumers-harassing-staff/
