| Characteristic | Share of respondents |
|---|---|
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
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Source
Source
Release date
May 2013
More information
Region
Worldwide
Survey time period
March 2013
Number of respondents
ca. 300
Special properties
contact center industry leaders
Supplementary notes
* Only answers of "highest importance" are included in the statistic. Other options were "moderate importance" and "lowest importance."
The source does not specify a type of survey.
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