During a 2024 survey, ** percent of responding consumers from the United States stated that quality made them loyal to a brand. Good customer service ranked second, named by **** of respondents.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆÆ½â°æ can support your business.
DISQO. (November 12, 2024). Leading loyalty drivers among consumers in the United States as of September 2024 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 26, 2026, from /statistics/1479875/brand-loyalty-factors-usa/
DISQO. "Leading loyalty drivers among consumers in the United States as of September 2024." Chart. November 12, 2024. ÌÇÐÄÆÆ½â°æ. Accessed July 26, 2026. /statistics/1479875/brand-loyalty-factors-usa/
DISQO. (2024). Leading loyalty drivers among consumers in the United States as of September 2024. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 26, 2026. /statistics/1479875/brand-loyalty-factors-usa/
DISQO. "Leading Loyalty Drivers among Consumers in The United States as of September 2024." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 12 Nov 2024, /statistics/1479875/brand-loyalty-factors-usa/
DISQO, Leading loyalty drivers among consumers in the United States as of September 2024 ÌÇÐÄÆÆ½â°æ, /statistics/1479875/brand-loyalty-factors-usa/ (last visited July 26, 2026)
Leading loyalty drivers among consumers in the United States as of September 2024 [Graph], DISQO, November 12, 2024. [Online]. Available: /statistics/1479875/brand-loyalty-factors-usa/