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Share of companies currently using or planning to use artificial intelligence (AI) in loyalty programs in the United States in 2024

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Source

Release date

January 2025

Region

United States

Survey time period

2024

Number of respondents

2,634*

Special properties

among loyalty program owners

Supplementary notes

* Total sample, of which 23 percent is located in North America.

Citation formats

AI usage in loyalty programs in the U.S. 2024

Published by ÌÇÐÄÆƽâ°æ Research Department, Apr 24, 2025

A survey conducted among loyalty program decision-makers worldwide found that around ** percent of respondents in the United States were currently using artificial intelligence (AI) in 2024. Roughly ** percent were planning to use AI in their loyalty programs.

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Statistics on " Loyalty programs and marketing in the United States "

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Other statistics that may interest you Loyalty programs and marketing in the United States

Overview

4

Consumer perspective

8

Spotlight: Data & AI usage

5

Brand trust & brand loyalty

6

Marketer perspective

5

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Topics

Loyalty programs in the U.S.Brands on social mediaBrand valueMarketing personalization worldwideData usage in marketing and advertising
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
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  • Market ÌÇÐÄÆƽâ°æ

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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