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Customer wait time when using live chat worldwide in 2017, by country (in seconds)

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Source

Release date

January 2018

Region

Worldwide

Survey time period

January 1 to December 31, 2017

Special properties

over 40 million chat conversations from companies all over the world and represents 13 industries which use live chat for customer service or online sales.

Citation formats

Live chat: customer wait time in selected countries 2017

Published by Jenny Yang, Mar 22, 2018
This statistic shows the customer wait time when using live chat worldwide in 2017, broken down by country. In that year, the customer wait time when using live chat in the United States was ** seconds.
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Topics

Call center services industry in the U.S.Mobile communicationsMobile communications in the United States
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* For commercial use only

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$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
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per month, billed annually 1
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  • The statistic on this page is a Premium Statistic and is included in this account.

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For teams of up to 99 users
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