In 2022, the communication channel that was considered to be the easiest to use in customer service in the United States was a ***. ** percent of respondents chose this as their answer, whereas only ** percent stated a live video chat was the easiest communication channel to use.
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The Northridge Group. (November 22, 2022). Communication channels easy to use in customer service in the United States in 2022 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 28, 2026, from /statistics/816704/communication-channels-easy-to-use-with-customer-service-united-states/
The Northridge Group. "Communication channels easy to use in customer service in the United States in 2022." Chart. November 22, 2022. ÌÇÐÄÆƽâ°æ. Accessed July 28, 2026. /statistics/816704/communication-channels-easy-to-use-with-customer-service-united-states/
The Northridge Group. (2022). Communication channels easy to use in customer service in the United States in 2022. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 28, 2026. /statistics/816704/communication-channels-easy-to-use-with-customer-service-united-states/
The Northridge Group. "Communication Channels Easy to Use in Customer Service in The United States in 2022." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 22 Nov 2022, /statistics/816704/communication-channels-easy-to-use-with-customer-service-united-states/
The Northridge Group, Communication channels easy to use in customer service in the United States in 2022 ÌÇÐÄÆƽâ°æ, /statistics/816704/communication-channels-easy-to-use-with-customer-service-united-states/ (last visited July 28, 2026)
Communication channels easy to use in customer service in the United States in 2022 [Graph], The Northridge Group, November 22, 2022. [Online]. Available: /statistics/816704/communication-channels-easy-to-use-with-customer-service-united-states/
