This statistic shows the share of customers in the U.S. and worldwide by if they have a more favorable view of brands that offer or contact you with proactive customer service notifications in 2018. During the survey, 66 percent of respondents from the United States indicated that they have a more favorable view of brands that offer or contact you with proactive customer service notifications.
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Microsoft. (March 14, 2019). Do you have a more favorable view of brands that offer or contact you with proactive customer service notifications? [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/810977/customers-by-if-they-favor-brands-that-proactively-contact-them/
Microsoft. "Do you have a more favorable view of brands that offer or contact you with proactive customer service notifications?." Chart. March 14, 2019. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/810977/customers-by-if-they-favor-brands-that-proactively-contact-them/
Microsoft. (2019). Do you have a more favorable view of brands that offer or contact you with proactive customer service notifications?. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/810977/customers-by-if-they-favor-brands-that-proactively-contact-them/
Microsoft. "Do You Have a More Favorable View of Brands That Offer or Contact You with Proactive Customer Service Notifications?." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 14 Mar 2019, /statistics/810977/customers-by-if-they-favor-brands-that-proactively-contact-them/
Microsoft, Do you have a more favorable view of brands that offer or contact you with proactive customer service notifications? ÌÇÐÄÆƽâ°æ, /statistics/810977/customers-by-if-they-favor-brands-that-proactively-contact-them/ (last visited July 31, 2026)
Do you have a more favorable view of brands that offer or contact you with proactive customer service notifications? [Graph], Microsoft, March 14, 2019. [Online]. Available: /statistics/810977/customers-by-if-they-favor-brands-that-proactively-contact-them/
