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Breakdown of the global outsourced customer experience market in 2017, by region
Global outsourced customer experience market: breakdown by region 2017
This statistic shows the breakdown of the global outsourced customer experience market in 2017, by region. In that year, the Asia Pacific region accounted for ** percent of the outsourced customer experience market.
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Other statistics that may interest you Customer service in the U.S.
Market overview
6
- Basic Statistic Customers who contacted customer service via voice channels U.S. 2015-2020
- Basic Statistic Customer churn rate by industry U.S. 2020
- Basic Statistic Customers who have contacted customer service in the past month U.S. 2015-2020
- Premium Statistic Customers' opinion about customer service quality U.S.& worldwide 2018
- Premium Statistic Size of global outsourced customer experience market 2015-2020*
- Premium Statistic Global outsourced customer experience market: breakdown by region 2017
Communication channels
4
- Premium Statistic Easiest-to-use customer service channels in U.S. 2022
- Premium Statistic Communication channels preferred to contact customer service by country 2018
- Basic Statistic Channels which provide the fastest resolution from customer service U.S. 2015-2017
- Premium Statistic Communication channels preferred to contact customer service worldwide 2018
Customer satisfaction
5
- Basic Statistic Customers who stopped doing business due to poor customer service U.S. 2016-2020
- Basic Statistic Important aspects of a good customer service experience U.S.& worldwide 2018
- Basic Statistic Share of customers by poor customer service experiences U.S.& worldwide 2018
- Premium Statistic Customer service: change in customers' expectations in the last year 2018
- Premium Statistic Importance of customer service to customers' choice of or loyalty to a brand 2018
Self-service
4
- Basic Statistic Customers: opinion on self-service portal usage by brands U.S.& worldwide 2018
- Basic Statistic Self-service issues experienced by customers U.S.& worldwide 2018
- Premium Statistic Issue resolution prior to contacting customer service in the U.S. by sector 2020
- Basic Statistic Ways in which customers initiate customer service interaction U.S. & worldwide 2018
Digital trends
5
- Basic Statistic Expected response time for social media questions or complaints in U.S. & global 2018
- Basic Statistic Preferred contact channels for customers to resolve issues U.S. 2022
- Premium Statistic U.S. adults' challenges of using chatbots 2018
- Basic Statistic Customers by if they favor brands that proactively contact them U.S.& worldwide 2018
- Basic Statistic Customers by if they favor brands that respond to complaints U.S.& worldwide 2018
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* For commercial use only
Basic Account
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Starter Account
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Teleperformance. (March 1, 2019). Breakdown of the global outsourced customer experience market in 2017, by region [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 25, 2026, from /statistics/820940/customer-experience-global-outsourcing-market-size-region/
Teleperformance. "Breakdown of the global outsourced customer experience market in 2017, by region." Chart. March 1, 2019. ÌÇÐÄÆƽâ°æ. Accessed July 25, 2026. /statistics/820940/customer-experience-global-outsourcing-market-size-region/
Teleperformance. (2019). Breakdown of the global outsourced customer experience market in 2017, by region. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 25, 2026. /statistics/820940/customer-experience-global-outsourcing-market-size-region/
Teleperformance. "Breakdown of The Global Outsourced Customer Experience Market in 2017, by Region." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 1 Mar 2019, /statistics/820940/customer-experience-global-outsourcing-market-size-region/
Teleperformance, Breakdown of the global outsourced customer experience market in 2017, by region ÌÇÐÄÆƽâ°æ, /statistics/820940/customer-experience-global-outsourcing-market-size-region/ (last visited July 25, 2026)
Breakdown of the global outsourced customer experience market in 2017, by region [Graph], Teleperformance, March 1, 2019. [Online]. Available: /statistics/820940/customer-experience-global-outsourcing-market-size-region/
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