This statistic shows the share of customers in the U.S. and worldwide by important aspects of a good customer service experience in 2018. During the survey, 39 percent of respondents from the United States stated that a good customer service experience would be one with a knowledgeable representative.
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Microsoft. (March 14, 2019). What is the most important aspect of a good customer service experience? [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 28, 2026, from /statistics/810614/important-aspects-of-a-good-customer-service-experience/
Microsoft. "What is the most important aspect of a good customer service experience?." Chart. March 14, 2019. ÌÇÐÄÆƽâ°æ. Accessed July 28, 2026. /statistics/810614/important-aspects-of-a-good-customer-service-experience/
Microsoft. (2019). What is the most important aspect of a good customer service experience?. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 28, 2026. /statistics/810614/important-aspects-of-a-good-customer-service-experience/
Microsoft. "What Is The Most Important Aspect of a Good Customer Service Experience?." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 14 Mar 2019, /statistics/810614/important-aspects-of-a-good-customer-service-experience/
Microsoft, What is the most important aspect of a good customer service experience? ÌÇÐÄÆƽâ°æ, /statistics/810614/important-aspects-of-a-good-customer-service-experience/ (last visited July 28, 2026)
What is the most important aspect of a good customer service experience? [Graph], Microsoft, March 14, 2019. [Online]. Available: /statistics/810614/important-aspects-of-a-good-customer-service-experience/
