This survey shows the share of customers in the U.S. and worldwide by their opinion about customer service getting better in 2018. During the survey, ** percent of respondents from the United States stated that they think customer service is getting better.
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Microsoft. (March 14, 2019). Do you feel the quality of customer service is getting better or worse? [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 20, 2026, from /statistics/810469/customers-opinion-about-customer-service-getting-better/
Microsoft. "Do you feel the quality of customer service is getting better or worse?." Chart. March 14, 2019. ÌÇÐÄÆƽâ°æ. Accessed July 20, 2026. /statistics/810469/customers-opinion-about-customer-service-getting-better/
Microsoft. (2019). Do you feel the quality of customer service is getting better or worse?. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 20, 2026. /statistics/810469/customers-opinion-about-customer-service-getting-better/
Microsoft. "Do You Feel The Quality of Customer Service Is Getting Better or Worse?." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 14 Mar 2019, /statistics/810469/customers-opinion-about-customer-service-getting-better/
Microsoft, Do you feel the quality of customer service is getting better or worse? ÌÇÐÄÆƽâ°æ, /statistics/810469/customers-opinion-about-customer-service-getting-better/ (last visited July 20, 2026)
Do you feel the quality of customer service is getting better or worse? [Graph], Microsoft, March 14, 2019. [Online]. Available: /statistics/810469/customers-opinion-about-customer-service-getting-better/
