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Why would you not be willing to spend more with a company that provides excellent customer service?

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Source

Release date

May 2012

Region

United States

Survey time period

February 22 to 29, 2012

Number of respondents

338 respondents

Age group

8-19 years

Special properties

Respondents not willing to spend more

Method of interview

Face-to-face interview

Citation formats

U.S. consumers' reasons not to spend extra for excellent customer service 2012

Published by ÌÇÐÄÆƽâ°æ Research Department, Apr 1, 2013
This survey details U.S. consumers' reasons for not spending more with companies that provide excellent customer service in 2012. Some ** percent of respondents say they cannot afford to do so.
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