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Public opinion on chatbots in Hungary in 2021

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Sources

Release date

May 2021

Region

Hungary

Survey time period

2021

Number of respondents

800 respondents

Age group

18 years and older

Citation formats

Public opinion on chatbots in Hungary 2021

Published by Jenny Yang, Jun 1, 2021
Most Hungarians were of the opinion that chatbots alone could not solve a problem, but that they were useful if a customerservice representative took the conversation over from them at the appropriate time. Furthermore, the majority of respondents agreed that chatbots were suitable for solving simpler problems.
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