Figures are estimates.
* Merged with Convergys within the Synnex Group; 2018 revenue of
Concentrix includes the contribution from Convergys as of Q4 2018.
Citation formats
Revenue of the leading outsourced customer experience service providers 2018
This statistic shows the revenue of the leading companies in the outsourced customer experience market in 2018. In that year, Teleperformance was the leading provider in the customer experience market, with almost **** billion U.S. dollars in revenue.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆÆ½â°æ can support your business.
ÌÇÐÄÆÆ½â°æ. (February 26, 2020). Leading companies in the outsourced customer experience market in 2018, by revenue (in million U.S. dollars) [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 24, 2026, from /statistics/822664/global-outsourced-customer-experience-market-leaders/
ÌÇÐÄÆÆ½â°æ. "Leading companies in the outsourced customer experience market in 2018, by revenue (in million U.S. dollars)." Chart. February 26, 2020. ÌÇÐÄÆÆ½â°æ. Accessed July 24, 2026. /statistics/822664/global-outsourced-customer-experience-market-leaders/
ÌÇÐÄÆÆ½â°æ. (2020). Leading companies in the outsourced customer experience market in 2018, by revenue (in million U.S. dollars). ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 24, 2026. /statistics/822664/global-outsourced-customer-experience-market-leaders/
ÌÇÐÄÆÆ½â°æ. "Leading Companies in The Outsourced Customer Experience Market in 2018, by Revenue (in Million U.S. Dollars)." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 26 Feb 2020, /statistics/822664/global-outsourced-customer-experience-market-leaders/
ÌÇÐÄÆÆ½â°æ, Leading companies in the outsourced customer experience market in 2018, by revenue (in million U.S. dollars) ÌÇÐÄÆÆ½â°æ, /statistics/822664/global-outsourced-customer-experience-market-leaders/ (last visited July 24, 2026)
Leading companies in the outsourced customer experience market in 2018, by revenue (in million U.S. dollars) [Graph], ÌÇÐÄÆÆ½â°æ, February 26, 2020. [Online]. Available: /statistics/822664/global-outsourced-customer-experience-market-leaders/