In 2023, the top information architecture (IA) investment priority at GBS organizations was robotic process automation (RPA), with almost ** percent of those surveyed stating this as their answer. ** percent of respondents said that process mining was a top IA priority for their organization in the same year.
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SSON. (February 14, 2023). Top information architecture (IA) investment priorities at Global Business Service organizations worldwide in 2023 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 27, 2026, from /statistics/1417554/gbs-organizations-ia-investment-priorities/
SSON. "Top information architecture (IA) investment priorities at Global Business Service organizations worldwide in 2023." Chart. February 14, 2023. ÌÇÐÄÆÆ½â°æ. Accessed July 27, 2026. /statistics/1417554/gbs-organizations-ia-investment-priorities/
SSON. (2023). Top information architecture (IA) investment priorities at Global Business Service organizations worldwide in 2023. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 27, 2026. /statistics/1417554/gbs-organizations-ia-investment-priorities/
SSON. "Top Information Architecture (Ia) Investment Priorities at Global Business Service Organizations Worldwide in 2023." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 14 Feb 2023, /statistics/1417554/gbs-organizations-ia-investment-priorities/
SSON, Top information architecture (IA) investment priorities at Global Business Service organizations worldwide in 2023 ÌÇÐÄÆÆ½â°æ, /statistics/1417554/gbs-organizations-ia-investment-priorities/ (last visited July 27, 2026)
Top information architecture (IA) investment priorities at Global Business Service organizations worldwide in 2023 [Graph], SSON, February 14, 2023. [Online]. Available: /statistics/1417554/gbs-organizations-ia-investment-priorities/