Percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom (UK) in 2013, by organisation type
Characteristic
Share of respondents
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This statistic shows the percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom in 2013, by organisation type. Of respondents, ** percent claimed they would change their credit card provider after a bad customer service experience and ** percent would change their insurance company in the same case.
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Call Centre a2z. (July 31, 2013). Percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom (UK) in 2013, by organisation type [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 02, 2026, from /statistics/326870/consumers-who-would-switch-business-provider-after-bad-customer-service-in-the-united-kingdom/
Call Centre a2z. "Percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom (UK) in 2013, by organisation type." Chart. July 31, 2013. ÌÇÐÄÆƽâ°æ. Accessed August 02, 2026. /statistics/326870/consumers-who-would-switch-business-provider-after-bad-customer-service-in-the-united-kingdom/
Call Centre a2z. (2013). Percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom (UK) in 2013, by organisation type. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 02, 2026. /statistics/326870/consumers-who-would-switch-business-provider-after-bad-customer-service-in-the-united-kingdom/
Call Centre a2z. "Percentage of Consumers Who Would Switch Service Provider after One Incidence of Bad Customer Service in The United Kingdom (Uk) in 2013, by Organisation Type." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 31 Jul 2013, /statistics/326870/consumers-who-would-switch-business-provider-after-bad-customer-service-in-the-united-kingdom/
Call Centre a2z, Percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom (UK) in 2013, by organisation type ÌÇÐÄÆƽâ°æ, /statistics/326870/consumers-who-would-switch-business-provider-after-bad-customer-service-in-the-united-kingdom/ (last visited August 02, 2026)
Percentage of consumers who would switch service provider after one incidence of bad customer service in the United Kingdom (UK) in 2013, by organisation type [Graph], Call Centre a2z, July 31, 2013. [Online]. Available: /statistics/326870/consumers-who-would-switch-business-provider-after-bad-customer-service-in-the-united-kingdom/
