Petroc Taylor
Research expert covering global developments in the use of data
Get in touch with us now| Characteristic | Share of respondents |
|---|---|
| Chatbots have become more important during the pandemic. | 72% |
| The number of chatbots will increase significantly in the next two years. | 70% |
| A chatbot is essential for all larger companies that communicate digitally. | 60% |
| Chatbot technology is currently far from revolutionizing communication using artificial intelligence. | 31% |
| The acceptance of chatbots by potential users is increasing. | 59% |
| In the digital age, chatbots are an important tool for collecting user data. | 67% |
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Region
Hungary
Survey time period
April to June 2021
Number of respondents
200 respondents
Special properties
Decision-makers in B2C companies
Method of interview
Telephone interview
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