In 2023, the top prioritized skill for recruitment and training at GBS organizations was process design/continuous improvement, with almost ** percent of those surveyed stating this as their answer. ** percent of respondents said that data management/analytics was a top prioritized skill for new hires at their organization in the same year.
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SSON. (February 14, 2023). Top prioritized skills for recruitment and training at Global Business Service organizations worldwide in 2023 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 28, 2026, from /statistics/1417615/gbs-organizations-top-skills-for-recruitment/
SSON. "Top prioritized skills for recruitment and training at Global Business Service organizations worldwide in 2023." Chart. February 14, 2023. ÌÇÐÄÆÆ½â°æ. Accessed July 28, 2026. /statistics/1417615/gbs-organizations-top-skills-for-recruitment/
SSON. (2023). Top prioritized skills for recruitment and training at Global Business Service organizations worldwide in 2023. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 28, 2026. /statistics/1417615/gbs-organizations-top-skills-for-recruitment/
SSON. "Top Prioritized Skills for Recruitment and Training at Global Business Service Organizations Worldwide in 2023." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 14 Feb 2023, /statistics/1417615/gbs-organizations-top-skills-for-recruitment/
SSON, Top prioritized skills for recruitment and training at Global Business Service organizations worldwide in 2023 ÌÇÐÄÆÆ½â°æ, /statistics/1417615/gbs-organizations-top-skills-for-recruitment/ (last visited July 28, 2026)
Top prioritized skills for recruitment and training at Global Business Service organizations worldwide in 2023 [Graph], SSON, February 14, 2023. [Online]. Available: /statistics/1417615/gbs-organizations-top-skills-for-recruitment/