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Source
Source
Release date
March 2017
More information
Region
Denmark
Survey time period
February 2017
Number of respondents
1,031 respondents
Age group
18 years and older
Special properties
respondents that answered with a great or decisive importance
Method of interview
Computer-assisted web interviews (CAWI)
Supplementary notes
The original question was phrased by the source as follows: "Hvor stor vægt lægger du på disse elementer i forbindelse med kundeservice på telefonen og online?"
Multiple answers were possible.
Citation formats
