This statistic shows the most important aspects of shopping, both online and in store, to consumers in the United Kingdom in 2016. Of survey respondents 67 percent found price to be of high importance.
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Retail Week. (April 1, 2016). When shopping online or in store which of the following are most important to you? [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 28, 2026, from /statistics/558721/customer-needs-when-shopping-online-or-in-store-united-kingdom-uk/
Retail Week. "When shopping online or in store which of the following are most important to you?." Chart. April 1, 2016. ÌÇÐÄÆÆ½â°æ. Accessed July 28, 2026. /statistics/558721/customer-needs-when-shopping-online-or-in-store-united-kingdom-uk/
Retail Week. (2016). When shopping online or in store which of the following are most important to you?. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 28, 2026. /statistics/558721/customer-needs-when-shopping-online-or-in-store-united-kingdom-uk/
Retail Week. "When Shopping Online or in Store Which of The following Are Most Important to You?." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 1 Apr 2016, /statistics/558721/customer-needs-when-shopping-online-or-in-store-united-kingdom-uk/
Retail Week, When shopping online or in store which of the following are most important to you? ÌÇÐÄÆÆ½â°æ, /statistics/558721/customer-needs-when-shopping-online-or-in-store-united-kingdom-uk/ (last visited July 28, 2026)
When shopping online or in store which of the following are most important to you? [Graph], Retail Week, April 1, 2016. [Online]. Available: /statistics/558721/customer-needs-when-shopping-online-or-in-store-united-kingdom-uk/