| Characteristic | Share of consumers agreeing |
|---|---|
| Big price rises (10% plus) | 58.3% |
| Rudeness from staff members | 56.8% |
| Dirty stores | 41.6% |
| Poor quality items | 40.8% |
| Them being regularly more expensive than alternatives | 39% |
| Unhelpfulness of staff members | 22.1% |
| No online ordering facility | 18.7% |
| Spamming you with emails and marketing materials | 17.2% |
| Hard to use website | 15.3% |
| Getting an order wrong | 15.2% |
| Being a bad corporate citizen (i.e. not paying taxes etc.) | 14.9% |
| High delivery costs for online orders | 14.3% |
| Untidy stores | 5.5% |
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Source
Sources
Release date
February 2016
More information
Region
Ireland
Survey time period
January 2016
Number of respondents
1,496 respondents
Supplementary notes
The source does not provide the original wording of the question posed during the survey.
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