This chart shows the share of consumers agreeing with statements regarding their attitudes towards shopping and brand loyalty, according to a survey conducted with UK consumers in 2016. Of respondents, 81 percent agreed that there are a lot more retailers to choose from nowadays than 10 years ago and 44 percent wouldn't hesitate to use another retailer or brand if feeling annoyed.
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Webloyalty. (February 26, 2016). Consumer attitudes towards shopping and brand loyalty in the United Kingdom (UK) in 2016 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 25, 2026, from /statistics/551362/shopping-spending-brand-loyalty-uk/
Webloyalty. "Consumer attitudes towards shopping and brand loyalty in the United Kingdom (UK) in 2016." Chart. February 26, 2016. ÌÇÐÄÆƽâ°æ. Accessed July 25, 2026. /statistics/551362/shopping-spending-brand-loyalty-uk/
Webloyalty. (2016). Consumer attitudes towards shopping and brand loyalty in the United Kingdom (UK) in 2016. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 25, 2026. /statistics/551362/shopping-spending-brand-loyalty-uk/
Webloyalty. "Consumer Attitudes towards Shopping and Brand Loyalty in The United Kingdom (Uk) in 2016." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 26 Feb 2016, /statistics/551362/shopping-spending-brand-loyalty-uk/
Webloyalty, Consumer attitudes towards shopping and brand loyalty in the United Kingdom (UK) in 2016 ÌÇÐÄÆƽâ°æ, /statistics/551362/shopping-spending-brand-loyalty-uk/ (last visited July 25, 2026)
Consumer attitudes towards shopping and brand loyalty in the United Kingdom (UK) in 2016 [Graph], Webloyalty, February 26, 2016. [Online]. Available: /statistics/551362/shopping-spending-brand-loyalty-uk/
