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Share of consumers who expect businesses to respond to their reviews in the United States in 2026, by response time

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Source

Release date

February 2026

Region

United States

Survey time period

2026

Number of respondents

1,002 consumers

Age group

18 years and older

Method of interview

Online survey

Citation formats

Share of consumers who expect response to reviews in the U.S. 2026, by response time

Published by
F. Watty,
May 8, 2026

According to a survey from 2026, ** percent of the consumers in the United States expected a response to their reviews within ** days, while ** percent of those surveyed did not expect a response at all.

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Topics

Online reviewsDigital advertising in the U.S.Digital advertising formats in the U.S.Influencer marketing worldwideSocial sharing
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