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Reasons shoppers use ChatGPT for online shopping worldwide in 2025

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Source

Release date

May 2025

Region

Worldwide

Survey time period

February 26 to March 3, 2025

Number of respondents

41,000 consumers

Age group

16 years and older

Supplementary notes

Consumers across Hong Kong, India, Malaysia, Singapore, Belgium, Czech Republic, Denmark, Ireland, Norway, Poland, Portugal, UAE, Estonia, Latvia, Lithuania, Australia, Japan, France, Germany, Italy, Netherlands, Spain, Sweden, UK, Brazil, Mexico, Canada & USA 

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Main reasons to use ChatGPT when shopping online 2025

Published by
F. Watty,
Jun 16, 2025

A survey conducted in 2025 among shoppers showed that almost ** percent decided to use ChatGPT to shop because it helps them find information easier among all the social media, while around ** percent use this technology as a form of finding inspiration to shop.

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Market size

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Demographics

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