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Leading reasons why customers would switch brands in the United States as of August 2023

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Sources

Release date

September 2023

Region

United States

Survey time period

August 21 to 28, 2023

Number of respondents

2,000 respondents

Supplementary notes

The source does not specify the survey type.
Multiple answers were possible.

Citation formats

Leading reasons why customers would switch brands in the U.S. 2023

Published by ÌÇÐÄÆƽâ°æ Research Department, Oct 16, 2023
During an August 2023 survey among customers in the United States, approximately ** percent of respondents mentioned better product quality as a reason to switch brands. Better deals stood second, cited by ** percent, while better customer service experience rounded up the top three with ** percent.
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