* The source adds the following information: "The Customer Score is based on a combination of overall satisfaction and the likelihood of recommending the provider to a friend. Providers must have a minimum sample size of 30 respondents to be included."
Citation formats
Leading credit card companies by customer satisfaction in the UK 2018
This statistic presents the average customer satisfaction scores for credit card providers in the United Kingdom (UK), as of may 2018. In that time, British Airways scored highest of these ** credit card providers, with a customer satisfaction score of ** percent. Overall, the average satisfaction rating across these credit card companies was ** percent.
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New City Agenda. (March 1, 2019). Leading credit card companies in the United Kingdom (UK) in 2018, ranked by customer satisfaction* [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 03, 2026, from /statistics/993950/uk-leading-credit-card-companies-by-customer-satisfaction/
New City Agenda. "Leading credit card companies in the United Kingdom (UK) in 2018, ranked by customer satisfaction*." Chart. March 1, 2019. ÌÇÐÄÆÆ½â°æ. Accessed August 03, 2026. /statistics/993950/uk-leading-credit-card-companies-by-customer-satisfaction/
New City Agenda. (2019). Leading credit card companies in the United Kingdom (UK) in 2018, ranked by customer satisfaction*. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 03, 2026. /statistics/993950/uk-leading-credit-card-companies-by-customer-satisfaction/
New City Agenda. "Leading Credit Card Companies in The United Kingdom (Uk) in 2018, Ranked by Customer Satisfaction*." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 1 Mar 2019, /statistics/993950/uk-leading-credit-card-companies-by-customer-satisfaction/
New City Agenda, Leading credit card companies in the United Kingdom (UK) in 2018, ranked by customer satisfaction* ÌÇÐÄÆÆ½â°æ, /statistics/993950/uk-leading-credit-card-companies-by-customer-satisfaction/ (last visited August 03, 2026)
Leading credit card companies in the United Kingdom (UK) in 2018, ranked by customer satisfaction* [Graph], New City Agenda, March 1, 2019. [Online]. Available: /statistics/993950/uk-leading-credit-card-companies-by-customer-satisfaction/