| Characteristic | Share of respondents |
|---|---|
| - | - |
| - | - |
| - | - |
| - | - |
The chart is not accessible to screen readers. Please switch to the table view to access the data.
Download
Sources
Release date
September 2021
Region
Worldwide
Survey time period
May and June, 2021
Number of respondents
1,359 professionals
Method of interview
Questionnaire
Supplementary notes
To retrieve the data, select the 11 question.
This question was phrased by the source as follows: "To what extent do you agree or disagree with each of the following statements for your organization? ... Individual business functions collaborate to define customer journeys and design CX. "
Citation formats








