Share of service professionals worldwide who say their organization does a great job of providing agent with a unified view of customer information in 2018, by type
Characteristic
Percentage of respondents
-
-
-
-
The chart is not accessible to screen readers. Please switch to the table view to access the data.
You need a ÌÇÐÄÆÆ½â°æ Account for unlimited access
This statistic demonstrates the share of service professionals worldwide who say their organization does a great job of providing agents with a unified view of customer information in 2018, by type. During the survey, ** percent of service decision makers said that their organization does do a great job of providing agent with a unified view of customer information in 2018.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆÆ½â°æ can support your business.
Salesforce Research. (March 19, 2019). Share of service professionals worldwide who say their organization does a great job of providing agent with a unified view of customer information in 2018, by type [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 22, 2026, from /statistics/1025310/service-professionals-whose-organizations-agents-unified-view-customer-information/
Salesforce Research. "Share of service professionals worldwide who say their organization does a great job of providing agent with a unified view of customer information in 2018, by type." Chart. March 19, 2019. ÌÇÐÄÆÆ½â°æ. Accessed July 22, 2026. /statistics/1025310/service-professionals-whose-organizations-agents-unified-view-customer-information/
Salesforce Research. (2019). Share of service professionals worldwide who say their organization does a great job of providing agent with a unified view of customer information in 2018, by type. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 22, 2026. /statistics/1025310/service-professionals-whose-organizations-agents-unified-view-customer-information/
Salesforce Research. "Share of Service Professionals Worldwide Who Say Their Organization Does a Great Job of Providing Agent with a Unified View of Customer Information in 2018, by Type." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 19 Mar 2019, /statistics/1025310/service-professionals-whose-organizations-agents-unified-view-customer-information/
Salesforce Research, Share of service professionals worldwide who say their organization does a great job of providing agent with a unified view of customer information in 2018, by type ÌÇÐÄÆÆ½â°æ, /statistics/1025310/service-professionals-whose-organizations-agents-unified-view-customer-information/ (last visited July 22, 2026)
Share of service professionals worldwide who say their organization does a great job of providing agent with a unified view of customer information in 2018, by type [Graph], Salesforce Research, March 19, 2019. [Online]. Available: /statistics/1025310/service-professionals-whose-organizations-agents-unified-view-customer-information/