Share of service professionals worldwide who say their organization's agents can easily solve issues with information from back-end systems in 2018, by type
Characteristic
Percentage of respondents
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This statistic demonstrates the share of service professionals worldwide who say their organization's agents can easily solve issues with information from back-end systems in 2018, by type. During the survey, ** percent of service decision makers said that their organization's agents can solve problems more easily with information from back-end systems.
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Salesforce Research. (March 19, 2019). Share of service professionals worldwide who say their organization's agents can easily solve issues with information from back-end systems in 2018, by type [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 22, 2026, from /statistics/1025305/service-professionals-worldwide-agents-solve-problems-easily/
Salesforce Research. "Share of service professionals worldwide who say their organization's agents can easily solve issues with information from back-end systems in 2018, by type." Chart. March 19, 2019. ÌÇÐÄÆƽâ°æ. Accessed July 22, 2026. /statistics/1025305/service-professionals-worldwide-agents-solve-problems-easily/
Salesforce Research. (2019). Share of service professionals worldwide who say their organization's agents can easily solve issues with information from back-end systems in 2018, by type. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 22, 2026. /statistics/1025305/service-professionals-worldwide-agents-solve-problems-easily/
Salesforce Research. "Share of Service Professionals Worldwide Who Say Their Organization's Agents Can Easily Solve Issues with Information from Back-end Systems in 2018, by Type." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 19 Mar 2019, /statistics/1025305/service-professionals-worldwide-agents-solve-problems-easily/
Salesforce Research, Share of service professionals worldwide who say their organization's agents can easily solve issues with information from back-end systems in 2018, by type ÌÇÐÄÆƽâ°æ, /statistics/1025305/service-professionals-worldwide-agents-solve-problems-easily/ (last visited July 22, 2026)
Share of service professionals worldwide who say their organization's agents can easily solve issues with information from back-end systems in 2018, by type [Graph], Salesforce Research, March 19, 2019. [Online]. Available: /statistics/1025305/service-professionals-worldwide-agents-solve-problems-easily/
